132 lines
3.6 KiB
Go
132 lines
3.6 KiB
Go
package service
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import (
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"errors"
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"fmt"
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"time"
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"gorm.io/gorm"
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"sql-platform/internal/model"
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)
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type TicketService struct {
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DB *gorm.DB
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}
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func NewTicketService(db *gorm.DB) *TicketService {
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return &TicketService{DB: db}
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}
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// CreateTicket creates a new ticket
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func (s *TicketService) CreateTicket(ticket *model.Ticket) error {
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if ticket.TicketNo == nil || *ticket.TicketNo == "" {
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ticketNo := s.generateTicketNo()
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ticket.TicketNo = &ticketNo
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}
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if ticket.CreateTime.IsZero() {
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ticket.CreateTime = time.Now()
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}
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if ticket.Status == nil || *ticket.Status == "" {
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status := "pending"
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ticket.Status = &status
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}
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return s.DB.Create(ticket).Error
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}
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// GetTicketByID retrieves a ticket by ID
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func (s *TicketService) GetTicketByID(id uint) (*model.Ticket, error) {
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var ticket model.Ticket
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if err := s.DB.First(&ticket, id).Error; err != nil {
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return nil, errors.New("ticket not found")
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}
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return &ticket, nil
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}
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// ListTickets returns paginated tickets with filters
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func (s *TicketService) ListTickets(page, pageSize int, status, priority string, applicantID uint) ([]model.Ticket, int64, error) {
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var tickets []model.Ticket
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var total int64
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db := s.DB.Model(&model.Ticket{})
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if status != "" {
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db = db.Where("status = ?", status)
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}
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if priority != "" {
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db = db.Where("priority = ?", priority)
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}
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if applicantID > 0 {
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db = db.Where("applicant_id = ?", applicantID)
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}
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db.Count(&total)
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offset := (page - 1) * pageSize
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if err := db.Offset(offset).Limit(pageSize).Order("create_time DESC").Find(&tickets).Error; err != nil {
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return nil, 0, err
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}
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return tickets, total, nil
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}
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// UpdateTicketStatus updates a ticket's status
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func (s *TicketService) UpdateTicketStatus(id uint, status string, updaterID uint) error {
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updates := map[string]interface{}{
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"status": status,
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}
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now := time.Now()
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switch status {
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case "approved":
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updates["approver_id"] = updaterID
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updates["review_time"] = now
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case "executing", "completed", "failed":
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updates["execute_time"] = now
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}
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result := s.DB.Model(&model.Ticket{}).Where("id = ?", id).Updates(updates)
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if result.RowsAffected == 0 {
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return errors.New("ticket not found")
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}
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return result.Error
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}
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// ApproveTicket approves a ticket
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func (s *TicketService) ApproveTicket(id, approverID uint, comment string) error {
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return s.UpdateTicketStatus(id, "approved", approverID)
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}
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// RejectTicket rejects a ticket
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func (s *TicketService) RejectTicket(id, approverID uint, comment string) error {
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return s.UpdateTicketStatus(id, "rejected", approverID)
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}
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// GetTicketSQLItems returns SQL items for a ticket
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func (s *TicketService) GetTicketSQLItems(ticketID uint) ([]model.TicketSQLItem, error) {
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var items []model.TicketSQLItem
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err := s.DB.Where("ticket_id = ?", ticketID).Order("seq ASC").Find(&items).Error
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return items, err
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}
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// CreateTicketSQLItem creates a SQL item for a ticket
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func (s *TicketService) CreateTicketSQLItem(item *model.TicketSQLItem) error {
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return s.DB.Create(item).Error
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}
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// GetTicketApprovals returns approval records for a ticket
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func (s *TicketService) GetTicketApprovals(ticketID uint) ([]model.TicketApproval, error) {
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var approvals []model.TicketApproval
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err := s.DB.Where("ticket_id = ?", ticketID).Order("step_number ASC").Find(&approvals).Error
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return approvals, err
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}
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// DeleteTicket soft-deletes a ticket
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func (s *TicketService) DeleteTicket(id uint) error {
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return s.DB.Delete(&model.Ticket{}, id).Error
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}
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// generateTicketNo generates a unique ticket number
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func (s *TicketService) generateTicketNo() string {
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now := time.Now()
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var count int64
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s.DB.Model(&model.Ticket{}).Where("DATE(create_time) = DATE(?)", now).Count(&count)
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return fmt.Sprintf("TK-%s-%04d", now.Format("20060102"), count+1)
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}
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