Files
opsxsql/backend/internal/handler/ticket.go
T

965 lines
28 KiB
Go

package handler
import (
"context"
"encoding/json"
"fmt"
"net/http"
"strconv"
"strings"
"time"
"sql-platform/internal/ghost"
"sql-platform/internal/middleware"
"sql-platform/internal/model"
"github.com/gin-gonic/gin"
)
// GET /api/v1/tickets/statistics
func TicketStatistics(c *gin.Context) {
userID, _, role := middleware.GetCurrentUser(c)
type statusCount struct {
Status string `json:"status"`
Count int64 `json:"count"`
}
var counts []statusCount
query := model.DB.Model(&model.Ticket{}).Select("status, count(*) as count")
// Filter by user role
switch role {
case "developer":
query = query.Where("applicant_id = ?", userID)
case "dba", "auditor":
// DBA sees tickets they submitted + tickets they need to approve
query = query.Where(
"applicant_id = ? OR id IN (SELECT ticket_id FROM ticket_approvals WHERE approver_id = ?)",
userID, userID,
)
// admin sees everything
}
query.Group("status").Scan(&counts)
stats := model.TicketStatistics{}
for _, c := range counts {
switch c.Status {
case "pending":
stats.Pending = int(c.Count)
case "reviewing":
stats.Reviewing = int(c.Count)
case "executing":
stats.Executing = int(c.Count)
case "success":
stats.Completed = int(c.Count)
case "failed":
stats.Failed = int(c.Count)
case "rejected":
stats.Rejected = int(c.Count)
}
}
stats.Total = stats.Pending + stats.Reviewing + stats.Executing + stats.Completed + stats.Failed + stats.Rejected
c.JSON(http.StatusOK, stats)
}
// GET /api/v1/tickets
func ListTickets(c *gin.Context) {
userID, _, role := middleware.GetCurrentUser(c)
status := c.Query("status")
page, _ := strconv.Atoi(c.DefaultQuery("page", "1"))
limit, _ := strconv.Atoi(c.DefaultQuery("page_size", "20"))
if page < 1 { page = 1 }
if limit < 1 || limit > 100 { limit = 20 }
query := model.DB.Model(&model.Ticket{}).Order("id DESC")
// keyword search
keyword := c.Query("keyword")
if keyword != "" {
query = query.Where("title LIKE ? OR ticket_no LIKE ?", "%"+keyword+"%", "%"+keyword+"%")
}
// Filter by user role
switch role {
case "developer":
query = query.Where("applicant_id = ?", userID)
case "dba", "auditor":
query = query.Where(
"applicant_id = ? OR id IN (SELECT ticket_id FROM ticket_approvals WHERE approver_id = ?)",
userID, userID,
)
}
if status != "" && status != "all" {
query = query.Where("status = ?", status)
}
var total int64
query.Count(&total)
var tickets []model.Ticket
query.Offset((page - 1) * limit).Limit(limit).Find(&tickets)
// Enrich tickets with has_audit_step info
type TicketWithMeta struct {
model.Ticket
HasAuditStep bool `json:"has_audit_step"`
HasExecuteStep bool `json:"has_execute_step"`
IsExecutor bool `json:"is_executor"`
IsApprover bool `json:"is_approver"`
}
var result []TicketWithMeta
for _, t := range tickets {
var auditCount, execCount int64
model.DB.Model(&model.TicketApproval{}).Where("ticket_id = ? AND step_type = 'audit'", t.ID).Count(&auditCount)
model.DB.Model(&model.TicketApproval{}).Where("ticket_id = ? AND step_type = 'execute'", t.ID).Count(&execCount)
var isExec, isAppr int64
model.DB.Model(&model.TicketApproval{}).Where("ticket_id = ? AND step_type = 'execute' AND approver_id = ?", t.ID, userID).Count(&isExec)
model.DB.Model(&model.TicketApproval{}).Where("ticket_id = ? AND step_type != 'execute' AND step_type != 'submit' AND approver_id = ?", t.ID, userID).Count(&isAppr)
result = append(result, TicketWithMeta{
Ticket: t,
HasAuditStep: auditCount > 0,
HasExecuteStep: execCount > 0,
IsExecutor: isExec > 0,
IsApprover: isAppr > 0,
})
}
c.JSON(http.StatusOK, gin.H{
"items": result,
"total": total,
"page": page,
"page_size": limit,
})
}
// GET /api/v1/tickets/:id
func GetTicket(c *gin.Context) {
id := c.Param("id")
var ticket model.Ticket
if err := model.DB.First(&ticket, id).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"detail": "Ticket not found"})
return
}
// Get approvals — enrich with user display names
var approvals []model.TicketApproval
model.DB.Where("ticket_id = ?", id).Order("step_number, id").Find(&approvals)
type ApprovalWithNames struct {
model.TicketApproval
ApproverName string `json:"approver_name"`
ActualApproverName string `json:"actual_approver_name"`
}
var approvalsResult []ApprovalWithNames
for _, a := range approvals {
item := ApprovalWithNames{TicketApproval: a}
if a.ApproverID != nil {
var u model.User
if model.DB.First(&u, *a.ApproverID).Error == nil {
item.ApproverName = u.DisplayName
}
}
if a.ActualApproverID != nil {
var u model.User
if model.DB.First(&u, *a.ActualApproverID).Error == nil {
item.ActualApproverName = u.DisplayName
}
}
approvalsResult = append(approvalsResult, item)
}
// Get SQL items
var sqlItems []model.TicketSQLItem
model.DB.Where("ticket_id = ?", id).Order("seq").Find(&sqlItems)
// Flatten ticket fields into response + add nested data
result := gin.H{}
// Marshal ticket to JSON then unmarshal to map for flattening
ticketBytes, _ := json.Marshal(ticket)
json.Unmarshal(ticketBytes, &result)
result["approvals"] = approvalsResult
result["sql_items"] = sqlItems
// Add applicant_name and instance_name for frontend
var applicant model.User
if err := model.DB.First(&applicant, ticket.ApplicantID).Error; err == nil {
result["applicant_name"] = applicant.DisplayName
}
var inst model.Instance
if err := model.DB.First(&inst, ticket.InstanceID).Error; err == nil {
result["instance_name"] = inst.Name
}
c.JSON(http.StatusOK, result)
}
// POST /api/v1/tickets
func CreateTicket(c *gin.Context) {
userID, _, userRole := middleware.GetCurrentUser(c)
// auditor cannot create tickets
if userRole == "auditor" {
c.JSON(http.StatusForbidden, gin.H{"detail": "权限不足:审计员不能提交工单"})
return
}
var input struct {
Title string `json:"title" binding:"required"`
DBType string `json:"db_type" binding:"required"`
InstanceID int `json:"instance_id" binding:"required"`
TargetDatabase string `json:"target_database" binding:"required"`
SQLContent string `json:"sql_content" binding:"required"`
RollbackSQL *string `json:"rollback_sql"`
Priority *string `json:"priority"`
Reason *string `json:"reason"`
WorkflowID *int `json:"workflow_id"`
RiskLevel *string `json:"risk_level"`
ExecStrategy *string `json:"exec_strategy"`
}
if err := c.ShouldBindJSON(&input); err != nil {
c.JSON(http.StatusBadRequest, gin.H{"detail": err.Error()})
return
}
// Reject read-only SQL statements (SELECT/SHOW/DESC/EXPLAIN)
upperSQL := strings.ToUpper(strings.TrimSpace(input.SQLContent))
readOnlyPrefixes := []string{"SELECT", "SHOW", "DESC", "DESCRIBE", "EXPLAIN"}
for _, prefix := range readOnlyPrefixes {
if strings.HasPrefix(upperSQL, prefix) {
c.JSON(http.StatusBadRequest, gin.H{"detail": "数据变更工单不支持 SELECT/SHOW/DESC 等只读语句,请使用查询数据功能"})
return
}
}
// Auto-fill workflow_id from instance if not provided
if input.WorkflowID == nil || *input.WorkflowID == 0 {
var inst model.Instance
if model.DB.First(&inst, input.InstanceID).Error == nil && inst.WorkflowID != nil {
input.WorkflowID = inst.WorkflowID
}
}
status := "pending"
priority := "medium"
riskLevel := "low"
execStrategy := "stop_on_error"
if input.Priority != nil {
priority = *input.Priority
}
if input.RiskLevel != nil {
riskLevel = *input.RiskLevel
}
if input.ExecStrategy != nil {
execStrategy = *input.ExecStrategy
}
// Generate ticket number
now := time.Now()
ticketNo := now.Format("20060102") + "-" + fmt.Sprintf("%04d", time.Now().UnixNano()%10000)
ticket := model.Ticket{
Title: input.Title,
DBType: input.DBType,
InstanceID: input.InstanceID,
TargetDatabase: input.TargetDatabase,
SQLContent: input.SQLContent,
RollbackSQL: input.RollbackSQL,
Status: &status,
Priority: &priority,
ApplicantID: userID,
Reason: input.Reason,
WorkflowID: input.WorkflowID,
RiskLevel: &riskLevel,
ExecStrategy: &execStrategy,
TicketNo: &ticketNo,
}
if err := model.DB.Create(&ticket).Error; err != nil {
c.JSON(http.StatusInternalServerError, gin.H{"detail": err.Error()})
return
}
// Create approval records based on workflow or default to admin
hasAuditStep := false
if input.WorkflowID != nil && *input.WorkflowID > 0 {
// Load workflow steps
var wfSteps []model.WorkflowStep
model.DB.Where("workflow_id = ?", *input.WorkflowID).Order("step_number").Find(&wfSteps)
for _, ws := range wfSteps {
if ws.StepType == "submit" {
continue // submit step needs no approver
}
if ws.StepType != "execute" {
hasAuditStep = true
}
// Parse approver_ids from JSON
var approverIDs []int
if ws.ApproverIDs != nil && *ws.ApproverIDs != "" {
json.Unmarshal([]byte(*ws.ApproverIDs), &approverIDs)
}
// Create one approval record per approver (any one can approve)
if len(approverIDs) > 0 {
for _, uid := range approverIDs {
uidCopy := uid
stepName := ws.Name
stepType := ws.StepType
approval := model.TicketApproval{
TicketID: ticket.ID,
StepNumber: ws.StepNumber,
StepName: &stepName,
StepType: &stepType,
ApproverID: &uidCopy,
}
model.DB.Create(&approval)
}
} else {
// No specific users — use role-based fallback
stepName := ws.Name
stepType := ws.StepType
var roleUser model.User
role := "admin"
if ws.ApproverRole != nil && *ws.ApproverRole != "" {
role = *ws.ApproverRole
}
if model.DB.Where("role = ? AND is_active = 1", role).First(&roleUser).Error == nil {
rid := roleUser.ID
approval := model.TicketApproval{
TicketID: ticket.ID,
StepNumber: ws.StepNumber,
StepName: &stepName,
StepType: &stepType,
ApproverID: &rid,
ApproverRole: &role,
}
model.DB.Create(&approval)
}
}
}
} else {
// No workflow — default: first admin as approver
stepName := "审核"
stepType := "audit"
approverRole := "admin"
var adminUser model.User
if err := model.DB.Where("role = ? AND is_active = 1", "admin").First(&adminUser).Error; err == nil {
adminID := adminUser.ID
approval := model.TicketApproval{
TicketID: ticket.ID,
StepNumber: 1,
StepName: &stepName,
StepType: &stepType,
ApproverID: &adminID,
ApproverRole: &approverRole,
}
model.DB.Create(&approval)
}
}
// If workflow has no audit step (only submit + execute), skip to reviewing
if !hasAuditStep {
reviewing := "reviewing"
model.DB.Model(&ticket).Update("status", reviewing)
ticket.Status = &reviewing
}
c.JSON(http.StatusCreated, ticket)
}
// POST /api/v1/tickets/:id/approve
func ApproveTicket(c *gin.Context) {
id := c.Param("id")
userID, _, userRole := middleware.GetCurrentUser(c)
// Role check: admin/dba/developer can approve
if userRole != "admin" && userRole != "dba" && userRole != "developer" {
c.JSON(http.StatusForbidden, gin.H{"detail": "权限不足:审核操作需要管理员、DBA 或开发者角色"})
return
}
var ticket model.Ticket
if err := model.DB.First(&ticket, id).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"detail": "Ticket not found"})
return
}
var input struct {
Action string `json:"action" binding:"required"` // approve, reject
Comment *string `json:"comment"`
}
if err := c.ShouldBindJSON(&input); err != nil {
c.JSON(http.StatusBadRequest, gin.H{"detail": err.Error()})
return
}
now := time.Now()
// Update approval record — auto-create if missing (legacy tickets)
var approval model.TicketApproval
if err := model.DB.Where("ticket_id = ? AND approver_id = ? AND action IS NULL", id, userID).First(&approval).Error; err != nil {
// No approval record — authorized role can create one
stepName := "审核"
stepType := "audit"
approverRole := userRole
approval = model.TicketApproval{
TicketID: ticket.ID,
StepNumber: 1,
StepName: &stepName,
StepType: &stepType,
ApproverID: &userID,
ApproverRole: &approverRole,
}
model.DB.Create(&approval)
}
approval.Action = &input.Action
approval.Comment = input.Comment
approval.ActualApproverID = &userID
approval.CompletedAt = &now
model.DB.Save(&approval)
// Update ticket status
newStatus := "approved"
if input.Action == "reject" {
newStatus = "rejected"
} else if input.Action == "approve" {
// Check if there are more pending AUDIT approvals (exclude execute type)
var pendingAuditCount int64
model.DB.Model(&model.TicketApproval{}).Where("ticket_id = ? AND action IS NULL AND step_type != 'execute'", id).Count(&pendingAuditCount)
if pendingAuditCount > 0 {
newStatus = "reviewing"
}
// If all audit steps done → "approved" (ready for execution)
}
ticket.Status = &newStatus
ticket.ReviewTime = &now
model.DB.Save(&ticket)
c.JSON(http.StatusOK, gin.H{"ticket": ticket, "approval": approval})
}
// POST /api/v1/tickets/:id/execute
func ExecuteTicket(c *gin.Context) {
id := c.Param("id")
// Role check: only admin/dba can execute
_, _, userRole := middleware.GetCurrentUser(c)
if userRole != "admin" && userRole != "dba" {
c.JSON(http.StatusForbidden, gin.H{"detail": "权限不足:执行操作需要管理员或 DBA 角色"})
return
}
var ticket model.Ticket
if err := model.DB.First(&ticket, id).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"detail": "Ticket not found"})
return
}
// Check ticket status — allow approved OR reviewing (will auto-approve execute step)
if ticket.Status != nil && *ticket.Status != "approved" && *ticket.Status != "reviewing" {
c.JSON(http.StatusBadRequest, gin.H{"detail": "Ticket must be approved before execution"})
return
}
// Auto-approve any pending execute-type approval for the current user
userID, _, _ := middleware.GetCurrentUser(c)
// Verify current user is an executor for this ticket
var executorCheck int64
model.DB.Model(&model.TicketApproval{}).
Where("ticket_id = ? AND step_type = 'execute' AND (approver_id = ? OR approver_id IS NULL)", id, userID).
Count(&executorCheck)
if executorCheck == 0 {
c.JSON(http.StatusForbidden, gin.H{"detail": "你不是此工单的执行人"})
return
}
var pendingExec model.TicketApproval
if err := model.DB.Where("ticket_id = ? AND step_type = 'execute' AND action IS NULL", id).First(&pendingExec).Error; err == nil {
// Auto-approve the execute step
now := time.Now()
action := "approve"
comment := "自动通过(执行触发)"
pendingExec.Action = &action
pendingExec.Comment = &comment
pendingExec.ActualApproverID = &userID
pendingExec.CompletedAt = &now
model.DB.Save(&pendingExec)
}
// Check if all audit steps are approved
var pendingAudit int64
model.DB.Model(&model.TicketApproval{}).
Where("ticket_id = ? AND step_type = 'audit' AND action IS NULL", id).
Count(&pendingAudit)
if pendingAudit > 0 {
c.JSON(http.StatusBadRequest, gin.H{"detail": "还有未完成的审核步骤"})
return
}
// Check for rejected audit steps
var rejectedAudit int64
model.DB.Model(&model.TicketApproval{}).
Where("ticket_id = ? AND step_type = 'audit' AND action = 'reject'", id).
Count(&rejectedAudit)
if rejectedAudit > 0 {
c.JSON(http.StatusBadRequest, gin.H{"detail": "审核已被拒绝,无法执行"})
return
}
// Get instance info
var instance model.Instance
if err := model.DB.First(&instance, ticket.InstanceID).Error; err != nil {
c.JSON(http.StatusBadRequest, gin.H{"detail": "Instance not found"})
return
}
status := "executing"
ticket.Status = &status
now := time.Now()
ticket.ExecuteTime = &now
model.DB.Save(&ticket)
// Execute SQL based on db_type
var execResult string
var execErr string
if ticket.DBType == "redis" {
// Execute Redis command (write operations allowed in ticket workflow)
redisDB := 0
if ticket.TargetDatabase != "" {
if n, err := strconv.Atoi(strings.TrimPrefix(ticket.TargetDatabase, "db")); err == nil && n >= 0 {
redisDB = n
}
}
client, err := getRedisClient(&instance, redisDB)
if err != nil {
execErr = fmt.Sprintf("Redis connection failed: %v", err)
} else {
defer client.Close()
ctx := context.Background()
parts := parseCommandParts(ticket.SQLContent)
if len(parts) == 0 {
execErr = "empty command"
} else {
cmd := strings.ToUpper(parts[0])
args := make([]interface{}, len(parts))
for i, p := range parts {
args[i] = p
}
result, err := client.Do(ctx, args...).Result()
if err != nil {
execErr = fmt.Sprintf("%s failed: %v", cmd, err)
} else {
execResult = fmt.Sprintf("[OK] %s → %v", ticket.SQLContent, result)
}
}
}
} else {
// MySQL/PG execution
// ── Ghost/OSC channel: if ghost_enabled and SQL is ALTER TABLE → use gh-ost ──
if instance.DBType == "mysql" && isGhostEnabled() {
upperSQL := strings.TrimSpace(strings.ToUpper(ticket.SQLContent))
if strings.HasPrefix(upperSQL, "ALTER TABLE") {
// Parse ALTER TABLE → extract table name and alter clause
tableName, alterClause, parseErr := parseAlterTable(ticket.SQLContent)
if parseErr != nil {
execErr = fmt.Sprintf("ALTER TABLE 解析失败: %v", parseErr)
} else {
ghostTask, buildErr := buildGhOstTask(int(instance.ID), ticket.TargetDatabase, tableName, alterClause)
if buildErr != nil {
execErr = fmt.Sprintf("gh-ost 任务构建失败: %v", buildErr)
} else {
ghostTask.Execute = true
applyGhostSettings(ghostTask)
// Apply executor timeout
execTimeout := getSettingInt("executor_timeout", 300)
ctx, cancel := context.WithTimeout(context.Background(), time.Duration(execTimeout)*time.Second)
defer cancel()
result, ghErr := ghost.RunGhOst(ctx, *ghostTask, getGhostPath())
if ghErr != nil {
execErr = fmt.Sprintf("gh-ost 执行失败: %s\n%s", result.Error, ghErr.Error())
} else {
execResult = fmt.Sprintf("[gh-ost OK] %s\n%s", truncateStr(ticket.SQLContent, 80), result.Output)
}
// Skip normal execution path
goto executionDone
}
}
}
}
db, err := getDBConnection(&instance, ticket.TargetDatabase)
if err != nil {
execErr = fmt.Sprintf("DB connection failed: %v", err)
} else {
defer db.Close()
// Apply executor timeout from platform settings
execTimeout := getSettingInt("executor_timeout", 300)
ctx, cancel := context.WithTimeout(context.Background(), time.Duration(execTimeout)*time.Second)
defer cancel()
// Dry-run: EXPLAIN pre-check (skip DDL statements)
if getSetting("executor_dry_run", "true") == "true" {
ddlPrefixes := []string{"CREATE", "ALTER", "DROP", "TRUNCATE", "RENAME"}
statements := splitSQL(ticket.SQLContent)
for _, stmt := range statements {
stmt = strings.TrimSpace(stmt)
if stmt == "" {
continue
}
upperStmt := strings.ToUpper(stmt)
if strings.HasPrefix(upperStmt, "EXPLAIN") {
continue
}
// Skip DDL — EXPLAIN does not work on DDL statements
isDDL := false
for _, prefix := range ddlPrefixes {
if strings.HasPrefix(upperStmt, prefix) {
isDDL = true
break
}
}
if isDDL {
continue
}
rows, err := db.QueryContext(ctx, "EXPLAIN "+stmt)
if err != nil {
execErr = fmt.Sprintf("预检查失败(EXPLAIN): %v", err)
break
}
rows.Close()
}
if execErr != "" {
failStatus := "failed"
ticket.Status = &failStatus
ticket.ExecuteResult = &execErr
model.DB.Save(&ticket)
c.JSON(http.StatusOK, gin.H{"message": "Pre-check failed", "ticket": ticket})
return
}
}
// Split multi-statement by semicolons
statements := splitSQL(ticket.SQLContent)
var results []string
for _, stmt := range statements {
stmt = strings.TrimSpace(stmt)
if stmt == "" {
continue
}
_, err := db.ExecContext(ctx, stmt)
if err != nil {
results = append(results, fmt.Sprintf("[FAIL] %s: %v", truncateStr(stmt, 50), err))
// stop_on_error
execErr = err.Error()
break
} else {
results = append(results, fmt.Sprintf("[OK] %s", truncateStr(stmt, 50)))
}
}
if len(results) > 0 {
execResult = strings.Join(results, "\n")
}
}
}
executionDone:
// Update final status
if execErr != "" {
failStatus := "failed"
ticket.Status = &failStatus
ticket.ExecuteResult = &execErr
} else {
doneStatus := "success"
ticket.Status = &doneStatus
ticket.ExecuteResult = &execResult
}
model.DB.Save(&ticket)
c.JSON(http.StatusOK, gin.H{"message": "Execution completed", "ticket": ticket})
}
func splitSQL(sql string) []string {
return strings.Split(sql, ";")
}
func truncateStr(s string, maxLen int) string {
if len(s) <= maxLen {
return s
}
return s[:maxLen] + "..."
}
// parseAlterTable parses "ALTER TABLE [db.]table ..." → returns (tableName, alterClause, error)
// Handles backtick-quoted names: ALTER TABLE `my_db`.`my_table` ADD COLUMN ...
func parseAlterTable(sql string) (string, string, error) {
// Normalize whitespace
s := strings.TrimSpace(sql)
upper := strings.ToUpper(s)
// Strip leading ALTER TABLE
if !strings.HasPrefix(upper, "ALTER TABLE") {
return "", "", fmt.Errorf("not an ALTER TABLE statement")
}
rest := strings.TrimSpace(s[len("ALTER TABLE"):])
// Parse table name (may include db.table or `db`.`table`)
tableName := ""
alterStart := 0
if rest[0] == '`' {
// Backtick-quoted
end := strings.Index(rest[1:], "`")
if end < 0 {
return "", "", fmt.Errorf("unclosed backtick in table name")
}
tableName = rest[1 : end+1]
alterStart = end + 2
} else {
// Unquoted — find first space
idx := strings.Index(rest, " ")
if idx < 0 {
return "", "", fmt.Errorf("no alter clause found")
}
tableName = rest[:idx]
alterStart = idx
}
// Strip database prefix if present (db.table → table)
if parts := strings.SplitN(tableName, ".", 2); len(parts) == 2 {
tableName = strings.Trim(parts[1], "`")
} else {
tableName = strings.Trim(tableName, "`")
}
alterClause := strings.TrimSpace(rest[alterStart:])
if alterClause == "" {
return "", "", fmt.Errorf("empty alter clause")
}
return tableName, alterClause, nil
}
// POST /api/v1/tickets/:id/cancel
func CancelTicket(c *gin.Context) {
id := c.Param("id")
userID, _, _ := middleware.GetCurrentUser(c)
var ticket model.Ticket
if err := model.DB.First(&ticket, id).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"detail": "Ticket not found"})
return
}
// Only applicant or admin can cancel
if ticket.ApplicantID != userID {
_, _, role := middleware.GetCurrentUser(c)
if role != "admin" {
c.JSON(http.StatusForbidden, gin.H{"detail": "Only applicant or admin can cancel"})
return
}
}
if ticket.Status != nil && (*ticket.Status != "pending" && *ticket.Status != "reviewing" && *ticket.Status != "approved") {
c.JSON(http.StatusBadRequest, gin.H{"detail": "只能撤销待审核、审核中或已通过(待执行)的工单"})
return
}
status := "cancelled"
ticket.Status = &status
now := time.Now()
ticket.ReviewTime = &now
model.DB.Save(&ticket)
c.JSON(http.StatusOK, gin.H{"message": "Ticket cancelled", "ticket": ticket})
}
// POST /api/v1/tickets/:id/rollback
func RollbackTicket(c *gin.Context) {
id := c.Param("id")
var ticket model.Ticket
if err := model.DB.First(&ticket, id).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"detail": "Ticket not found"})
return
}
if ticket.RollbackSQL == nil || *ticket.RollbackSQL == "" {
c.JSON(http.StatusBadRequest, gin.H{"detail": "No rollback SQL available"})
return
}
// Get instance
var instance model.Instance
if err := model.DB.First(&instance, ticket.InstanceID).Error; err != nil {
c.JSON(http.StatusBadRequest, gin.H{"detail": "Instance not found"})
return
}
if ticket.DBType == "redis" {
c.JSON(http.StatusBadRequest, gin.H{"detail": "Redis rollback not supported"})
return
}
db, err := getDBConnection(&instance, ticket.TargetDatabase)
if err != nil {
c.JSON(http.StatusInternalServerError, gin.H{"detail": fmt.Sprintf("Connection failed: %v", err)})
return
}
defer db.Close()
// Execute rollback SQL
statements := splitSQL(*ticket.RollbackSQL)
var results []string
var execErr string
for _, stmt := range statements {
stmt = strings.TrimSpace(stmt)
if stmt == "" {
continue
}
_, err := db.Exec(stmt)
if err != nil {
results = append(results, fmt.Sprintf("[FAIL] %s: %v", truncateStr(stmt, 50), err))
execErr = err.Error()
break
} else {
results = append(results, fmt.Sprintf("[OK] %s", truncateStr(stmt, 50)))
}
}
if execErr != "" {
c.JSON(http.StatusInternalServerError, gin.H{"detail": "Rollback failed", "error": execErr, "results": results})
return
}
status := "rollback"
ticket.Status = &status
execResult := strings.Join(results, "\n")
ticket.ExecuteResult = &execResult
model.DB.Save(&ticket)
c.JSON(http.StatusOK, gin.H{"message": "Rollback completed", "results": results})
}
// GET /api/v1/tickets/:id/timeline
func GetTicketTimeline(c *gin.Context) {
id := c.Param("id")
var ticket model.Ticket
if err := model.DB.First(&ticket, id).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"detail": "Ticket not found"})
return
}
type TimelineEntry struct {
ID int `json:"id"`
Action string `json:"action"`
User string `json:"user"`
Comment *string `json:"comment"`
Timestamp string `json:"timestamp"`
Status string `json:"status"`
}
var timeline []TimelineEntry
// 1. Created event
timeline = append(timeline, TimelineEntry{
ID: 1,
Action: "created",
User: getApplicantName(ticket.ApplicantID),
Timestamp: ticket.CreateTime.Format(time.RFC3339),
Status: "pending",
})
// 2. Approval events from ticket_approvals
var approvals []model.TicketApproval
model.DB.Where("ticket_id = ?", id).Order("step_number").Find(&approvals)
for _, a := range approvals {
action := "pending_review"
userName := getUserName(a.ActualApproverID)
if a.Action != nil {
action = *a.Action
}
ts := a.CreatedAt.Format(time.RFC3339)
if a.CompletedAt != nil {
ts = a.CompletedAt.Format(time.RFC3339)
}
timeline = append(timeline, TimelineEntry{
ID: a.ID,
Action: action,
User: userName,
Comment: a.Comment,
Timestamp: ts,
})
}
// 3. Executed event
if ticket.ExecuteTime != nil {
execAction := "executed"
if ticket.Status != nil && *ticket.Status == "failed" {
execAction = "execution_failed"
} else if ticket.Status != nil && *ticket.Status == "completed" {
execAction = "executed"
}
timeline = append(timeline, TimelineEntry{
ID: 99,
Action: execAction,
Timestamp: ticket.ExecuteTime.Format(time.RFC3339),
Status: func() string { if ticket.Status != nil { return *ticket.Status }; return "" }(),
})
}
c.JSON(http.StatusOK, gin.H{"timeline": timeline})
}
// GET /api/v1/tickets/:id/approvals
func GetTicketApprovals(c *gin.Context) {
id := c.Param("id")
var approvals []model.TicketApproval
if err := model.DB.Where("ticket_id = ?", id).Order("step_number").Find(&approvals).Error; err != nil {
c.JSON(http.StatusInternalServerError, gin.H{"detail": err.Error()})
return
}
// Enrich with approver names
type ApprovalResponse struct {
model.TicketApproval
ApproverName string `json:"approver_name"`
}
var result []ApprovalResponse
for _, a := range approvals {
ar := ApprovalResponse{TicketApproval: a}
ar.ApproverName = getUserName(a.ApproverID)
result = append(result, ar)
}
c.JSON(http.StatusOK, result)
}
// Helper: get user name by ID (pointer-safe)
func getUserName(userID *int) string {
if userID == nil {
return ""
}
var user model.User
if model.DB.First(&user, *userID).Error == nil {
return user.DisplayName
}
return ""
}
// Helper: get applicant name by ID
func getApplicantName(userID int) string {
var user model.User
if model.DB.First(&user, userID).Error == nil {
return user.DisplayName
}
return ""
}